RIDWAN IBRAHIM

Data Analyst/Business Analyst

Ikorodu.
Portfolio Website

About

Highly analytical and results-driven Data Analyst/Business Analyst with over 4 years of experience in leveraging data to drive strategic decision-making and enhance operational efficiency. Proficient in SQL, Python, Tableau, Power BI, and Excel, with a proven track record of designing interactive dashboards, automating reporting processes, and translating complex data into actionable insights for senior management. Adept at optimizing customer segmentation, improving regulatory compliance, and contributing to significant reductions in reporting time and improvements in customer satisfaction.

Work

Noor Takaful Insurance Company

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DATA ANALYST

Lagos, Nigeria

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Summary

Currently extracting, cleaning, and analyzing insurance datasets to uncover trends and support data-driven decision-making for claims, policyholder, and compliance operations.

Highlights

Designed and maintained interactive Power BI dashboards that monitor claims performance, compliance tracking, and operational KPIs, enabling leadership to act on real-time insights.

Automated data preparation and reporting processes using Excel (advanced formulas, pivot tables) and SQL, reducing reporting time by 30%.

Partnered with compliance and finance teams to translate raw data into actionable reports, improving the accuracy of regulatory submissions.

Presented insights and recommendations to senior management, contributing to strategies that optimized claim resolution time and improved customer satisfaction.

Digital Bananas

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DATA ANALYST

Lagos, Nigeria

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Summary

Converted complex data into actionable insights by predicting and modeling future outcomes, leveraging advanced analytics for business intelligence.

Highlights

Utilized PostgreSQL, Microsoft Power BI, and other dashboard/visualization toolsets to provide data business intelligence and comprehensive analysis.

Developed and delivered tailored curriculum to cater to diverse learner backgrounds and skill levels, enhancing data literacy.

Received positive feedback from students for clear communication, engaging teaching style, and supportive mentoring approach in data analytics.

Prepared detailed reports that interpreted customer behavior, market opportunities, market results, trends, and investment levels to inform strategic decisions.

NIIT

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DATA ANALYST

Lagos, Nigeria

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Summary

Conducted in-depth lectures and workshops on specific data analysis topics, fostering practical application of theoretical concepts.

Highlights

Facilitated hands-on exercises and projects to reinforce theoretical concepts and practical applications for aspiring data professionals.

Provided individualized coaching and constructive feedback to students, significantly fostering their analytical and problem-solving abilities.

Education

University of Ilorin

Kwara State, Nigeria
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BACHELOR OF SCIENCE STATISTICS

Courses

Statistical Analysis

Data Modeling

Probability Theory

Skills

Databases

SQL Server, MySQL, PostgreSQL, SAS.

Programming Languages

Python, Pandas, NumPy, SciPy, MatPlotLib.

Data Visualization & BI Tools

Tableau, Microsoft Power BI.

Spreadsheet Software

Excel, Google Sheet.

Projects

HR ANALYTICS DASHBOARD

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Summary

Personal Project focused on HR analytics.

CUSTOMER ANALYSIS DASHBOARD

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Summary

Virtual Client's Project focused on customer analysis.